Hosting region
Selected during onboarding and recorded in the Order Form or Security Schedule. The reference AWS Marketplace diagram shows one deployment pattern, not a universal location commitment.
Trust Center
Subprocessors & data residency
Vidcomply uses service providers only for defined operational purposes. The services, regions, transfer mechanisms, and subprocessors enabled for a customer are confirmed in the applicable Order Form, DPA, or Security Schedule.
Customer-specific configuration controls the final list.
Not every service below processes every customer's data. Optional providers are enabled only for approved workflows and contracted purposes.
| Provider / category | Purpose | Data and residency approach | Status |
|---|---|---|---|
| Amazon Web Services (AWS)Cloud infrastructure | Hosting, storage, compute, queues, networking, keys, logs, and monitoring. | The AWS region and storage model are specified for the customer deployment. | Core |
| Identity providerAuthentication and access | User authentication, MFA, session management, and identity administration. Clerk may be used where configured. | Account and authentication processing follows the selected provider and customer agreement. | Configured |
| Enterprise AI/API providersApproved advanced processing | Optional transcription, translation, natural-language, metadata, or visual-analysis tasks. OpenAI may be used where configured. | Only approved data segments are sent. Provider, location, purpose, and safeguards are defined in customer documentation. | Optional |
| Website analyticsPublic website only | Public-site usability analytics and masked interaction analysis. Microsoft Clarity is identified in the Privacy Policy. | Applies to the public website, not customer media-processing workflows. | Website |
International transfers
Where a transfer is required, the applicable customer documents identify the processing context and relevant legal safeguard.
Change management
Material subprocessor changes are handled according to the executed DPA, including notice and objection rights where agreed.
Need the contractual list?
Request schedule
Request your deployment schedule.
We can provide the services, purposes, locations, and transfer safeguards that apply to a proposed or active customer deployment.